Hiển thị các bài đăng có nhãn Apple. Hiển thị tất cả bài đăng
Hiển thị các bài đăng có nhãn Apple. Hiển thị tất cả bài đăng

Thứ Hai, 1 tháng 4, 2013

Apple issues apology in China over service policies, but state media attacks seen backfiring

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    Apr. 1, 2013: A statement posted to Apple's website said complaints from China had prompted "deep reflection" and persuaded the company of the need to revamp its repair policies and boost communication with Chinese consumers.FoxNews.com / Apple.com

Apple has issued an apology to Chinese consumers after government media attacked its repair policies for two weeks in a campaign that reeked of economic nationalism.

A statement posted in Chinese to Apple's website on Monday said the complaints had prompted "deep reflection" and persuaded the company of the need to revamp its repair policies, boost communication with Chinese consumers and strengthen oversight of authorized resellers.

State broadcaster CCTV and the ruling party's flagship newspaper People's Daily had led the charge and portrayed Apple as just the latest Western firm to exploit the Chinese consumer.

The attacks started backfiring almost as soon as they began and were mocked by the increasingly sophisticated Chinese consumers who revere Apple and its products. Nonetheless, Apple responded with an apology from CEO Tim Cook.


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Thứ Hai, 25 tháng 3, 2013

Apple can now track you indoors

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Still recovering from the backlash to its flawed Maps app, Apple is looking to beef up the iPhone’s indoor location capabilities by acquiring WiFiSlam. According to The Wall Street Journal, which first reported the deal, Apple paid $20 million to scoop up the two-year-old startup based in Silicon Valley.

As per usual for Apple, which made a splash when it bought Siri back in 2010, the company didn’t provide any details as to why the company made this acquisition. A spokesperson told the Journal only that Apple “buys smaller technology companies from time to time.” But there are plenty of reasons why this small investment could prove to be a big deal in the stage of the location-based services war.

MORE: 10 Best iPhone Apps You’re Not Using

Using Wi-Fi signals, WiFiSlam determines a user’s location within buildings, which has implications for shopping, advertising and social networking. According to WiFiSlam, its technology can pinpoint a smartphone with 2.5 accuracy.

“We are building the next generation of location-based mobile apps that, for the first time, engage with users at the scale that personal interaction actually takes place,” a description reads on AngelList’s investment page for WiFiSlam. “Applications range from step-by-step indoor navigation, to product-level retail customer engagement, to proximity-based social networking.”

Perhaps WiFiSlam’s technology could help Apple not only makes its iAd platform more robust by delivering location-based offers but enhance the accuracy of its Passbook service. We’ve received lock screen notifications for Walgreens while we were a quarter of a mile away.

Apple gets some Google juice out of the deal, too. WiFiSlam’s co-founder, Joseph Huang, is a former Google software engineering intern. And one of the company’s angel investors was a Google employee.


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Thứ Sáu, 22 tháng 3, 2013

Apple owns biggest private solar power system in US

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    Apple has built the nations largest end user-owned, onsite solar array to supply power to its Maiden, N.C., data center.Apple

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    Apple's 10-MW fuel cell installation using directed biogas is the largest non-utility fuel cell installation operating anywhere in the country, the company claims.Apple

  • Apple green power Maiden data cente.jpg

    Apple's data center in Maiden, N.C., has earned the coveted LEED Platinum certification from the U.S. Green Building Council, the company said.Apple

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    A screenshot of Apple's website, where the company announced it had dramatically ramped up the use of renewable energy.FoxNews.com / Apple

Forget red apples. These Apples are green.

The iPhone maker announced on Friday that fully 75 percent of its corporate facilities and data centers are powered by energy from renewable sources, including solar, wind, hydro and geothermal power. That’s because Apple has built the nation’s largest privately owned solar array for its Maiden, N.C., data center.

“In 2012, we completed construction on the nation’s largest end user–owned, onsite solar photovoltaic array on land surrounding the data center,” the company disclosed on Friday, announcing plans to shoot for 100 percent renewable power sources.  The 100-acre, 20-megawatt facility can produce 42 million kWh of renewable energy each year, Apple said.

“And we’re currently building a second 20-MW solar photovoltaic facility on nearby land that should be operational in late 2013.”

Apple also operates a 10-MW fuel cell installation at Maiden, which uses biogas to create 83 million kWh of energy -- it’s the largest such facility not operated by a power company in the country, the company claimed.

Greenpeace International senior IT analyst Gary Cook applauded the company for how far it has come, while also noting the challenges still ahead.

“Apple’s announcement shows that it has made real progress in its commitment to lead the way to a clean energy future,” Cook said.

“Apple still has major roadblocks to meeting its 100 percent clean energy commitment in North Carolina, where renewable energy policies are under siege and electric utility Duke Energy is intent on blocking wind and solar energy from entering the grid,” he added.

Apple said its goal was not just for North Carolina but for facilities across the country and around the world.

“We won’t stop working until we achieve 100 percent throughout Apple,” the company said.


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Thứ Tư, 20 tháng 3, 2013

Apple hired a 'bozo,' tech journalist Gruber says

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It’s been nearly three years since Steve Jobs wrote his famous takedown of Adobe’s Flash platform as a battery-draining, Mac-crashing, insecure mess. Since that time, Jobs has largely been proven right since the mobile industry has moved on from Flash as a video platform in favor of HTML5, the open-source alternative that Jobs predicted would “win on mobile devices” going forward. 

'I have a bad feeling about this.'

- Daring Fireball's John Gruber

All of this makes it somewhat surprising that Apple has decided to hire former Adobe CTO Kevin Lynch as a vice president of technology, especially because Lynch was one of Flash’s most prominent public defenders during Adobe’s spat with Jobs.

Daring Fireball’s John Gruber, for one, called Lynch a “bozo” and a “bad hire” and said that he didn’t understand Apple’s thinking behind the decision. 

In particular, Gruber noted that all of the companies that had publicly embraced Flash had either gone out of business, had significantly lost market share or had ditched Flash all together.

“I have a bad feeling about this,” he concluded.

AppleInsider, while also skeptical of Lynch’s past defense of Flash, was overall much less hostile to the decision and noted that “Flash isn’t the only project Lynch has worked on” and that Lynch has also done prominent work designing “Frame’s FrameMaker publication layout software (later acquired by Adobe) as well as Macromedia’s Dreamweaver, one of the original graphical desktop web development tools.” AppleInsider concluded that there’s “lots of potential for Lynch at Apple” despite his past feuds with the company.


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Thứ Năm, 7 tháng 3, 2013

Why Apple is ailing

Since October the price of Apple shares have fallen from $700 to about $425. No one should be surprised—the company has been misstepping for a long time.  

Without the genius of Steve Jobs for neat, wholly-new products, it is going to take tougher management, and a change in the company’s core business strategy to match its past record of profitability.

Apple’s remarkable success was premised on being first and better with a succession of new products, dating back to the earliest computers to smartphones and tablets. It was greatly aided by a superior operating system, which provided a more elegant and user friendly experience than rival Microsoft offerings, and the fact Apple both wrote the software and designed its products.

Apple customers eventually evolved into an elite cult. Apple products became the device of choice for a large segment of high-income consumers, and more moderate folks, whose iPhones were an expression of everyday luxury that the BMW they could not afford did not provide.

Those factors permitted Apple to be both high priced and ubiquitous, yielding big margins and its huge cash horde; however, along the way, Apple made mistakes only its market dominance at the high end would permit a firm to tolerate.

It offshored and outsourced too much manufacturing, separating in critical ways product design and manufacturing. That slowed and screened the feedback from the latter to the former, causing troublesome glitches in new products—such as iPads that overheat and iPhones with inadequate antennas.

Those are the sorts of issues that are better avoided by keeping the manufacturing of critical components and product assembly under more direct control.

Also, Apple became a high cost producer of computers and handheld devices, and vulnerable to competitors that could offer a comparable consumer experience at a lower price. 

For years, Apple avoided that fate, because it competed with the likes of Dell, Honeywell and IBM -- all companies not much interested in cutting edge design or whose bureaucracies and other business interests made them less quick to respond to consumer’s wants and needs.

Apple led, and other computer manufacturers followed with cheaper mass appeal products.

However, equally important, Apple’s competitors depended on operating systems designed by Microsoft, whose numerous problems with antitrust authorities indicate, was more interested in stifling competition within the mass appeal software market than providing elegant and trouble-free customer experiences.

In a nutshell, Apple offered refined, consumer friendly products, while those run on the Microsoft platform were often clumsy and mediocre. That worked until the plane of competition shifted to handheld devices and Google entered the scene with Android.

I don’t want to get into the debate over whether Android or Apple smartphones offer the better experience. Having tested both, I admit both have their points. However, Droids offer at least a comparable customer experience, are made by several firms, and one among them, Samsung designs its own components and even manufactures phones.

In the automobile and other rapidly advancing industries, the most able competitors keep the manufacture of critical components, or at least systems comprised by those components, close and accessible to their product designers: Samsung does this. Apple does not.

Consequently, Apple produces a high priced, high cost to make product—Samsung does not.

This puts pressure on Google’s Motorola, which markets devices as devices as good as those made by anyone, to keep prices down, too.

The late Steve Jobs was able to circumvent this kind of competitive disadvantage by coming up with wholly new products but Apple’s competitive space is maturing, and the real work will be in refining handhelds, tablets and the like—merging uses and speeding up and enhancing the customer experience—not coming up with whole new products.

In that environment, Apple must bring home manufacturing and acknowledge the requirement of competing for the masses. Being a step ahead for the elite, and those who wish to look elite, by whipping out their iPhone, doesn’t cut it anymore.

Peter Morici is an economist and professor at the Smith School of Business, University of Maryland, and widely published columnist. Follow him on Twitter @PMorici1.


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Thứ Hai, 4 tháng 3, 2013

Apple vs. the world: In a battle of inches, can iPhone compete?

In smartphone land, everyone agrees: Bigger is better. Everyone except Apple.

Analysts expect the Cupertino-based company to release the iPhone 5S later this year, a refresh of last year’s model that will likely include minimal changes. That means the only new Apple phone in 2013 is likely to have a 4-inch display.

Meanwhile, every other phone is growing like a hormonal teen.

'I wish they had made a wider version [of the iPhone 5].'

- Apple founder Steve Wozniak

Larger phones dominated this year’s Consumer Electronics Show and Mobile World Congress; nearly every Android flagship released in 2013 will have a 5-inch display. Samsung, Sony, Asus and LG all have 5-inchers in the works. That single inch translates into almost 50 percent more screen real estate than the iPhone 5 -- more screen for watching videos, more for browsing the web, more for reading the latest e-book.

But why stop at 5-inches? Huawei unveiled a 6.1-inch beast in January. And even if these kinds of sizes are stretching the limits of traditional pockets, well-made “phablets” have been warmly received. Samsung’s 5.5-inch Galaxy Note 2 reached 2 million in sales in less than a month. Half a year later it’s closing in on 10 million.

Samsung announced an 8-inch version of the tablet in late February. 

"It's a little too wide to hold comfortably in one hand, which is especially comical here because the international version of the Galaxy Note 8 will be usable as a phone," wrote PCMag.com's Sascha Segan. "Yes, you can hold it up to your head, in theory, although that's really silly. We tried. It was silly."

Still, users prefer bigger phones, and they become more active once they get them. Given the luxury of a bigger screen, browsing the web and watching videos becomes less tedious and more enjoyable, according to a study by Kantar Worldpanel ComTech.

When the iPhone first came out, it offered its customers just that. By transitioning to a touchscreen display and dropping the physical keyboard, Apple instantly doubled the size of its screen, transforming the smartphone from email to a true multimedia device. Today, the iPhone 5's screen is the smallest of all its competitors even as our mobile Internet needs have grown.

This leave Apple and its legion of fans as cramped as a basketball player flying coach. CEO Tim Cook reiterated the firm’s careful approach in January, explaining why the iPhone 5 has the “right” screen size for you thumb.

“The iPhone 5 offers a new Retina Display and is the most advanced display in the industry,” Cook said on the company’s 4Q earnings call. “It also provides a larger screen size without sacrificing the one-handed ease of use. We put a lot of thinking into screen size and we believe we have picked the right one.”

Following the release the phone in September, the company ran a series of ads to defend its philosophy.

Not everyone is convinced, however, including Apple co-founder Steve Wozniak. “Part of me wishes Apple had not been so arrogant and feeling like "We're the only one with the right clue," he told TechCentral in an interview. "I wish they had made a wider version [of the iPhone 5].”

That leaves Apple users with two options: stick with the smaller screen or switch to Android and its myriad of size choices. "Not all people want the same thing,” Woz said. “A lot of people really like big screens.”

This may be one reason sales of the iPhone 5 have been decelerating faster than expected, according to a morning note by Jefferies analyst Peter Misek. Apple has cut its build orders by 25 percent to 30 million.

Even so, the iPhone 5 regained the mantle of number one smartphone in the world after outpacing the formidable Galaxy S3 in the fourth quarter of 2012.

The company also continues to get hammered on Wall Street, hitting a new 52-week low last week as it faces growing competition from all angles. Samsung will look to continue its good form when it reveals its latest Galaxy S phone in the coming weeks.

And it’s not just Android phones that Apple has to be worried about. BlackBerry new Z10 is reportedly outselling the iPhone 5 and Galaxy S3 at Glentel stores in Canada, which owns 330 retail outlets across the country. Half of those sales have been made by users switching from other platforms, mainly iPhone and Android.

Of course, there are still plenty of people who will agree with Cook’s assessment. There is such a thing as too big, for instance when HTC starts making small phone accessories for huge phones.

And with the historically secretive Apple, Cook’s words must be taken with a grain of salt. The late Steve Jobs famously bashed smaller tablets, claiming that the iPad was the perfect size. Soon after, Apple released the Mini. Rumors of a larger, cheaper iPhone to complement the impending 5S are already circulating.

For impatient users already burned once left disappointed after waiting for the 5, switching no longer means a compromise in quality as competitors have long caught up. What they will have, however, are options.


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Thứ Sáu, 1 tháng 3, 2013

Half of $1B Apple awarded from Samsung invalidated

A federal judge in California is erasing nearly half of the $1 billion in damages that a jury decided Samsung Electronics should pay Apple in a high-profile trial over the smartphone and tablet computer patents.

In an order issued Friday, U.S. District Court Judge Lucy Koh lowered the damages awarded to Apple Inc. by $450.5 million. The ruling reduces Samsung Electronics' bill to just under $599 million.

Koh also ordered a new trial on Apple's allegations that Samsung stole its ideas for more than a dozen different smartphones and tablet computers.

The judge says the jury had made several mistakes in its deliberations.


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Thứ Tư, 20 tháng 2, 2013

Hackers hit Apple in cyberassault

The same hackers that hit Facebook’s computers on Friday infected the computers of some Apple employees, the company acknowledged Tuesday.

The incident, the widest known cyberattacks against Apple-made computers to date, occurred when the Apple employees browsed to a special website that had been infected with malware custom-written for the Macintosh platform, Reuters reported.

"Apple has identified malware which infected a limited number of Mac systems through a vulnerability in the Java plug-in for browsers. The malware was employed in an attack against Apple and other companies, and was spread through a website for software developers," the company said in a statement.

"We identified a small number of systems within Apple that were infected and isolated them from our network. There is no evidence that any data left Apple," it continued.

The statement said Apple was working closely with law enforcement to find the culprits, but the spokesman would not elaborate. The Federal Bureau of Investigation declined to comment.

Facebook acknowledged that its servers had been hacked late Friday evening. According to the social networking giant, intruders did not steal any sensitive information about Facebook's more than 1 billion users.

The attack on Apple is an unwelcome entry for the high-tech company into the ranks of the hacked, a source familiar with the incident told Reuters. 

"This is the first really big attack on Macs," said the source, who declined to be identified because the person was not authorized to discuss the matter publicly. "Apple has more on its hands than the attack on itself."


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Hackers hit Apple in cyberassault

The same hackers that hit Facebook’s computers on Friday infected the computers of some Apple employees, the company acknowledged Tuesday.

The incident, the widest known cyberattack against Apple-made computers to date, occurred when the Apple employees browsed to a special website that had been infected with malware custom-written for the Macintosh platform, Reuters reported.

'We identified a small number of systems within Apple that were infected and isolated them from our network.'

- Apple statement

"Apple has identified malware which infected a limited number of Mac systems through a vulnerability in the Java plug-in for browsers. The malware was employed in an attack against Apple and other companies, and was spread through a website for software developers," the company said in a statement.

"We identified a small number of systems within Apple that were infected and isolated them from our network. There is no evidence that any data left Apple," it continued.

According to TheVerge.com, Apple will release a software tool today to protect customers against the malware used in the attack.

Apple said it was working closely with law enforcement to find the culprits, but the spokesman would not elaborate further. The Federal Bureau of Investigation declined to comment.

Facebook acknowledged that its servers had been hacked late Friday evening, apparently by the same group. According to the social-networking giant, intruders did not steal any sensitive information about Facebook's more than 1 billion users.

The attack on Apple is an unwelcome entry for the high-tech company into the ranks of the hacked, a source familiar with the incident told Reuters.

"This is the first really big attack on Macs," said the source, who declined to be identified because the person was not authorized to discuss the matter publicly. "Apple has more on its hands than the attack on itself."


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